INFORMATION QUESTIONS

CLOUDIFY SDN. BHD. (1649084-X)

What kind of products do you sell?

We offer a wide range of hardware and DIY tools, including hand tools, power tools, screws, fasteners, adhesives, smart DIY kits, and home improvement accessories.

Are your products suitable for beginners?

Yes! Our tools are designed for both beginners and professionals. We provide easy-to-use, reliable, and durable tools for all skill levels.

Do you ship across Malaysia?

Yes, we deliver to locations across Malaysia. Shipping costs and delivery times may vary depending on your location.

How long does delivery take?

Standard delivery usually takes 2–5 business days. Express options are also available at checkout for faster delivery.

Can I return or exchange products?

Yes. We accept returns or exchanges within 7 days of delivery, provided the product is unused, in its original packaging, and meets our return policy criteria.

Do you offer warranty on your products?

Many of our tools come with a manufacturer warranty. Warranty details are listed on each product page.

How can I contact customer support?

You can reach us via email at cloudifysb22@gmail.com or call us at 012-9472837. Our team is ready to assist you with any questions or concerns.

Can I order in bulk for my business or workshop?

Absolutely! We offer bulk orders and special pricing for businesses, workshops, or institutions. Contact our team for a quote.

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